Explore powerful tools that empower citizens and representatives to resolve cases efficiently and transparently.
Track your issue from submission to resolution. Get notified of every change made by your representative.
Built-in chat system lets you communicate with representatives without leaving the platform.
View trends and performance metrics to understand how issues are handled in your area.
Allows citizens to easily export case histories for their own records or further analysis.
Switch seamlessly between roles for citizens and representatives within one account.
| Feature | Constituency | Spreadsheets | Emails/Messages | Social Media | Phone Calls |
|---|---|---|---|---|---|
| Case Assignment & Prioritization |  |  | | | |
| Team Messaging | | | | | |
| Centralized Dashboard | | | | | |
| Performance Analytics | | | | | |
| Audit Trail | | | | | |
| Role-based Access | | | | | |
| Secure File Management | | | | | |
