At Constituency, protecting the information entrusted to us is one of our highest priorities. We are pleased to announce that Constituency now operates with PCI DSS certified payment processing through our payment provider, Stripe. This latest achievement strengthens our commitment to delivering a secure, trusted and transparent platform for citizens, representatives, organisations and communities.
This milestone builds upon our existing security and compliance programme, including our ISO 27001 certification, privacy-focused design principles and ongoing investment in information security and risk management.
For those interested in learning more about our security controls, certifications and compliance framework, visit our Trust Centre.
What is PCI DSS?
PCI DSS stands for the Payment Card Industry Data Security Standard.
It is a globally recognised security standard designed to help organisations protect payment card information and securely process payment transactions. PCI DSS establishes a comprehensive set of security requirements aimed at reducing the risk of payment fraud, unauthorised access and data breaches.
The standard is used throughout the global payments industry by organisations that process, transmit or facilitate payment card transactions.
What This Means for Constituency Users
For citizens, representatives and organisations using Constituency, this certification provides additional assurance that payment transactions are handled through a secure and independently assessed payment environment.
Payment card information is processed through Stripe's secure infrastructure and is not stored within Constituency systems.
Key benefits include:
• Secure payment processing
• Enhanced protection of payment information
• Industry recognised security controls
• Ongoing security and compliance oversight
• Reduced risk of payment fraud
• Increased confidence when making online payments
As Constituency continues to expand its services, we remain focused on ensuring security and transparency are built into everything we do.
How Constituency Approaches Payment Security
Constituency has been designed so that sensitive payment card information is entered directly into Stripe's secure payment environment.
We do not store:
• Payment card numbers
• Card verification values (CVV/CVC)
• Magnetic stripe data
This approach reduces risk and helps ensure sensitive payment information remains within Stripe's secure payment infrastructure.
We also maintain oversight of our payment service provider and review relevant security and compliance information to support the secure processing of payment transactions.
To learn more about our security controls and compliance commitments, visit our Trust Centre.
Security and Transparency Remain a Priority
Security is not a one-time achievement. It is an ongoing commitment.
Constituency continues to invest in:
• Information security
• Data protection
• Privacy by design
• Risk management
• Compliance and governance
• Platform security improvements
• Transparent communication
Our goal is to provide citizens, representatives and organisations with a platform they can trust when raising issues, engaging with communities and accessing digital services.
If you would like to learn more about how Constituency protects information, we encourage you to explore our Trust Centre and News & Updates.
Why This Matters
Trust is earned through transparency.
As the world's first digital constituency platform, Constituency is committed to providing a secure environment where citizens and representatives can engage confidently.
The addition of PCI DSS certified payment processing through Stripe further demonstrates our commitment to protecting users, maintaining strong security standards and continuously improving our platform.
Our compliance journey is not simply about certifications. It is about creating a platform that citizens, representatives and organisations can trust when sharing information, collaborating on issues and engaging in democratic participation.
You can learn more about our security programme, compliance controls and certifications at our Trust Centre.
Learn More About Security at Constituency
Constituency is committed to maintaining the highest standards of security, privacy and compliance.
Visitors can explore additional resources including our Trust Centre for certifications, compliance documentation, security controls and sub-processor information, and our News & Updates for the latest platform announcements and improvements.
We believe transparency helps build trust, and we are committed to openly communicating our approach to security and compliance.