REPRESENTATIVE TERMS OF SERVICE

The Representative, including Political Participant Representative, represents and warrants that they are a duly elected public office holder and/or an authorised member of staff acting within the scope of official functions. The Representative shall access and use the Platform solely in the exercise of official duties and not for personal, commercial, or unrelated political campaign purposes. Constituency reserves the right to require verification of official status and may suspend access where such status cannot be reasonably verified. For Political Participant Representative, verification shall include the submission of at least five (5) verified articles from established media outlets evidencing their public role or participation.

Nothing in these Terms shall be construed as creating an agency, employment, partnership, or fiduciary relationship between Constituency and any Representative. Representatives act independently in the exercise of their public functions such that Constituency does not supervise, direct, or control the Representative's official conduct or communications. The Representative acts independently in the exercise of public functions and retains full discretion in decision-making.

The Representative acknowledges and agrees that certain profile information, such as name, official role, constituency affiliation, related professional details and other relevant details, may be displayed on the public-facing interface of the Platform for the purpose of enabling civic engagement and transparency. The Representative further acknowledges that such information may be accessible to Users and may be indexed, cached, or made available by third-party search engines or external services beyond the control of the Platform.

In respect of any personal data contained in Cases submitted by Citizens and accessed by Representatives, the Representative shall act as an independent Data Controller, and shall bear sole responsibility for ensuring the processing of such personal data, including the identification and documentation of an appropriate lawful basis for processing, the implementation of appropriate technical and organisational measures. Constituency, by contrast, shall act solely as a Data Processor for the limited purposes of hosting, storing, transmitting, and otherwise technically facilitating such Case data, and the Representative acknowledges that any failure to comply with applicable data protection laws may give rise to regulatory investigation or enforcement action by the competent supervisory authority.

Representatives shall (a) access Case data only for legitimate constituency or official purposes; (b) not export, scrape, or reuse Case data for unrelated political campaigning or commercial use; (c) implement appropriate safeguards for confidential or sensitive data; and (d) use such data for marketing purposes only where the citizen has provided prior consent.

The Platform may provide functionality enabling the export or download of Case data in PDF or similar format. The Representative acknowledges that any export, download, storage, transmission, or further use of such Exported Case File constitutes independent processing for which the Representative acts as Data Controller and bears sole responsibility under applicable Data Protection Laws, including Regulation (EU) 2016/679 and the Data Protection Act 2018. The Representative shall implement appropriate technical and organisational measures to protect Exported Case Files through secure handling, including any onward transfer to external systems or recipients, and Constituency shall likewise implement appropriate safeguards, including watermarking, identifiers, access controls, audit logging, and other suitable measures to maintain traceability and integrity of Case data from export through subsequent use. Constituency shall not be responsible for any use of the Exported Case File outside the Platform environment.

Representatives and Political Participant Representative acknowledge that communications addressed them may, in certain circumstances, become subject to statutory disclosure under applicable Freedom of Information legislation or other lawful disclosure obligations.

Representatives shall not: (a) use Case data for personal enrichment; (b) transfer data to third parties without a lawful basis; (c) engage in discriminatory profiling; (d) use automated scraping tools; (e) capture or distribute screenshots of any case details, citizen information, or any part of the Platform; and (f) share or permit the use of the Representative's account login with any other person, including administrative staff.

The Representative shall maintain appropriate technical and organisational safeguards to protect access credentials and Case data against unauthorised access, alteration, disclosure, or misuse, and shall ensure that all devices used to access the Platform are reasonably secured and protected. The Representative shall further promptly notify the Company of any suspected or actual unauthorised access, security incident, or personal data breach affecting Platform accounts or Case data.

The Representative shall retain sole responsibility for the legality, accuracy, and substance of any communication issued or published via the Platform and shall secure that no content submitted, transmitted, or made available is unlawful, defamatory, discriminatory, misleading, or otherwise in breach of applicable law, such that the Platform shall not be deemed the publisher of, nor assume liability for, communications authored or disseminated by Representatives through the Platform.

The Company may suspend or restrict Representative access where (a) there is evidence of unlawful use; (b) data protection violations occur; (c) security risks arise; (d) required by law or regulatory order; (e) such suspension does not interfere with official public office functions outside the Platform; or (f) when there are fraudulent or misleading articles submitted in support of verification by Political Participant Representatives.

Representatives agree to indemnify the Company against claims arising from unlawful processing of personal data, defamatory or unlawful communications, or breach of statutory duties, except as otherwise provided by law.

Representatives shall cooperate fully and in good faith with any lawful investigation, inquiry, audit, or enforcement action conducted by a competent supervisory authority, regulatory body, court, or other public authority in connection with their use of the Platform, including by providing accurate and complete information, preserving and producing relevant records, and implementing corrective measures where lawfully required. The Company may disclose information relating to such use where necessary to comply with applicable law, provided that nothing herein shall require disclosure of information protected by legal professional privilege or other mandatory confidentiality protections under applicable law.